GoJane Reviews

Based on 17 customer reviews and online research, gojane.com has a consumer rating of 3.5 out of 5 stars, indicating that most customers are generally satisfied with GoJane.

3.5 / 5.0

17 Reviews

5 Stars(9)

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4 Stars(0)

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3 Stars(3)

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2 Stars(0)

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1 Star(5)

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How would you rate GoJane?

Top Reviews

Norman Murray
Posted on 06/27/2020

The shoes from this brand are for people with very skinny, narrow feet, point blank. I think these items are centered around a specific demographic since they are all made in China... I made a good purchase of slippers which are great honesty but would have returned the other two failed shoes I bought, but the shipping fees are NOT worth it. I think it is of poor taste that they do not provide a reduced price for a shipping label they could send you via email (like Forever21 does for example) when you need to make a return/exchange. This alone let's you know the integrity and caliber of the company greedy and no sense of customer service or desire for brand loyalty due to their own cheapness. I will be deleting my account and unsubscribing from all emails from this company because I consider them a rip off at this point.

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Derrick Harrison
Posted on 06/14/2020

Overall GoJane has beautiful shoes but I'm definitely not pleased when you have issues with the shoes and pretty much get ignored when trying to contact them also having to pay for your on shipping too return the item when it's no fault of you're own. I ordered some heels that has a stain on them that's very visible that I know they were aware of before delivering them to me so for my troubles they should send me out another pair of the same heels in the same size before there completely sold out because they only have one more pair in stock and immediately send me a free shipping label to send these other ones back today!

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Customer Reviews (17)

Sort by: Most Recent
Evan Vasquez
Posted on 03/23/2021
Excellent products and service

Received on time and exactly as described and got a lot of compliments on the shoes that I ordered. Thank you.

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Erika Stewart
Posted on 12/24/2020
No Jane!

Go, Jane's clothes look just like what's advertised. They keep me up to date with fashion. As a loyal customer, I never had to ship anything back. I would have given them five stars till this happened. I ordered three pairs of boots, none of them fit. I ordered size nine; the shoes ran small. They fit like 8s. I sent them back. I spent $50 on three pairs of boots! Great deal, right?! Wrong, I had to pay $45 for delivery to ship back. They don't refund shipping.

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Norma Nelson
Posted on 12/07/2020
BUY ELSEWHERE

Ive spent over $1000 dollars on this company. They screwed me- a long time customer. I spent $200 dollars on clothes during a 50% sale. They charged me full price. It should have been 100 not including shipping. The sales representative was rude and basically told me to deal with it because they could not give me a partial refund even though i had documentation. Its fine because I will never shop at GoJane again!!!!

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Lee Horton
Posted on 11/10/2020
Delivery was on time

My girlfriend love her stuff very much and she will order again soon... Right at this moment she's getting ready to order... we always order stuff From different sites and when we got the order... it's not how it looks on the site... it looks when we got them. But when we see the stuff on goJane... they look the same when we Receive them... so for that we love to shop at goJane

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Guest
Posted on 10/22/2020
I loved the shoes, but they were too narrow!

These shoes are absolutely amazing! If you love DollsKill, Current Mood or any stores like that, you're going to love the stuff you find on GoJane. They even have an exact pair of shoes that are on DollsKill. The only issue is that the shoes run too narrow. I have wide feet but often times if I order in my size without going wide they're still okay. But these were too narrow and very uncomfortable to wear. Otherwise the shoes are perfect and beautiful

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Nicole Silva
Posted on 08/09/2020
Super cute and comfy I'll

Shoes are cute AF! And comfortable for the summer... staple shoes for on the go!
Colors are perfect and pick correct size of shoes they are true to size...

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Guest
Posted on 07/28/2020
Soo pretty

These sandals are everything a must have I'm so glad I ordered them get yours you won't regret it runs true to size also

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Landon Hicks
Posted on 07/23/2020
Keisha W

The shoes were just like the picture, I loved them. I wear a size 8, and ordered an they were a little to small. I recommend ordering a size up, overall they were great.

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Max Austin
Posted on 07/18/2020
Love GoJane/first time buyer

First time purchasing from GoJane and I will be ordering regularly from now on. Everything is great, good quality shoes, package came on time, very happy customer!

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Robin Steward
Posted on 07/17/2020
Excellent

This was my first purchase from GoJane. I loved how the prices were extremely inexpensive and that there was a variety of shoes and colors on the site! I would love to see what new items they will bring in throughout the future.

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Pedro Gibson
Posted on 07/03/2020
Things have changed

I'd been shopping with go jane for almost 10 years but lately the quality and look of their items has gone way downhill and the prices up. The styles are not cute I don't know if they sold the company or what but it has changed and not for the better.

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Harold Morris
Posted on 06/28/2020
Foot-Size discrimination, Designed for a specific demographic; Over-priced Shipping

The shoes from this brand are for people with very skinny, narrow feet, point blank. I think these items are centered around a specific demographic since they are all made in China... I made a good purchase of slippers which are great honesty but would have returned the other two failed shoes I bought, but the shipping fees are NOT worth it. I think it is of poor taste that they do not provide a reduced price for a shipping label they could send you via email (like Forever21 does for example) when you need to make a return/exchange. This alone let’s you know the integrity and caliber of the company – greedy and no sense of customer service or desire for brand loyalty due to their own cheapness. I will be deleting my account and unsubscribing from all emails from this company because I consider them a rip off at this point.

1
Reply

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